KHABBAB YAHYA MITHA

Retail Sales Associate

Shuwaikh, KW.

About

Dynamic Retail Sales Associate with a proven track record in fast-paced retail and e-commerce environments, excelling in optimizing store operations, managing inventory, and delivering exceptional customer service. Consistently drives sales growth and enhances customer satisfaction by leveraging strong product knowledge in electronics and appliances. Eager to contribute to an outstanding customer experience at leading retail organizations.

Work

Sky Mobile Shop

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Mobile Salesman

Kuwait City, Kuwait, Kuwait

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Summary

Drives retail sales and customer satisfaction by providing expert advice on the latest smartphones, tablets, and mobile accessories for Sky Mobile Shop.

Highlights

Educated customers on intricate features and specifications of major smartphone brands (iOS and Android), significantly increasing informed purchase decisions and sales volume.

Consistently achieved and exceeded daily sales targets by proactively engaging customers, successfully upselling mobile accessories, and providing tailored product suggestions.

Optimized inventory management for mobile devices, smart wearables, and accessories, ensuring an attractive, organized visual merchandise display that enhanced customer engagement.

Talabat Mart

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Senior Store Picker

Qurain, Kuwait, Kuwait

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Summary

Managed high-volume order fulfillment for Talabat Mart, ensuring accuracy and timeliness in a fast-paced retail environment.

Highlights

Achieved 99%+ order accuracy in picking and packing customer orders, consistently upholding high standards for product integrity and accelerating delivery speed.

Utilized handheld devices to streamline inventory management and order fulfillment processes, significantly enhancing overall store operational efficiency.

Collaborated effectively with team members to optimize workflow, consistently meeting and exceeding daily order fulfillment targets by 15%.

Gulf Store جلف ستور

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Mobile & Accessories Salesman

Kuwait City, Kuwait, Kuwait

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Summary

Drove sales of mobile phones and accessories, delivered exceptional customer service, and managed in-shop operations for Gulf Store.

Highlights

Guided customers through product selection and detailed feature explanations for mobile phones and accessories, consistently driving sales growth and achieving monthly targets.

Maintained optimal in-store inventory levels and curated attractive merchandise displays, enhancing customer experience and facilitating purchasing decisions.

Efficiently processed sales transactions and resolved customer inquiries, contributing to seamless and efficient shop operations and a positive customer flow.

Jio Mart (Reliance Retail)

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Sales Associate

Vadodara, Gujarat, India

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Summary

Supported high-volume retail and e-commerce operations, managing order fulfillment, inventory, and quality control for a massive customer base at Jio Mart.

Highlights

Managed high-volume retail and e-commerce order preparation, ensuring 100% product safety, quality, and prompt dispatch to maximize customer satisfaction.

Optimized stock retrieval for customer delivery by meticulously organizing diverse store stock zones (electronics, consumer goods, apparel), enhancing operational efficiency by 10%.

Expedited delivery times and resolved complex tracking issues through effective cross-functional collaboration with shipping and customer service departments, improving delivery reliability.

Reduced inventory system discrepancies by 20% through the implementation and utilization of handheld order systems for real-time updates, ensuring accurate stock management.

Maximized customer satisfaction by consistently upholding stringent retail safety, packaging, and presentation standards across all orders, contributing to positive customer feedback.

Education

Aamena highschool

Panpur, Gujarat, India
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Highschool General Studies

Ebrahim Bawany Industrial Training Institute

Vadodara, Gujarat, India
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Certificate CNC Programming

Languages

English

Skills

Retail Sales

Customer Service, Upselling, Product Demonstrations, Sales Targets, POS Systems, Customer Engagement.

Inventory Management

Stock Control, Visual Merchandising, Order Fulfillment, Handheld Devices, Stock Organization, Quality Control, Supply Chain Optimization.

Product Knowledge

Smartphones, Tablets, Mobile Accessories, Electronics, Consumer Goods, Apparel, iOS, Android.

Operations Management

Workflow Optimization, Team Collaboration, Delivery Logistics, Quality Assurance, Process Improvement.